BMW Backup Camera Recall: What You Need to Know

Overview of the Recall

BMW has issued a recall affecting approximately 257,500 vehicles due to a critical issue with the backup camera system. This recall spans multiple models and years, including the 2018 BMW 540d sedans, 2018-2020 BMW 530i, 540i, M550i, M5, 530e, and 530e sedans, as well as various SUVs and convertibles. The problem lies in the backup camera and display settings, which can be adjusted in such a way that the rearview image becomes invisible. This setting is retained the next time the vehicle is placed in Reverse, significantly increasing the risk of a crash.

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Vehicles Affected

The recall includes a wide range of vehicles:

• 2018 BMW 540d sedans
• 2018-2020 BMW 530i, 540i, M550i, M5, 530e, and 530e sedans
• 2018-2020 BMW X3, X3 M40i, and X3 M SUVs
• 2019-2020 BMW X4, X4 M40i, X4 M, X5, X5 M50i, X6, X6 M50i, X7, and X7 M50i SUVs
• 2019-2020 BMW 330i, M340i, 740 Le, 740Li, 745Le, and 750Li sedans
• 2019-2020 8 Series and Z4 convertibles and coupes
• 2018-2019 BMW 640i Gran Turismo coupes and Rolls-Royce Phantom sedans
• 2019 BMW M850i Gran Coupe coupes and Rolls-Royce Cullinan SUVs
• 2020 Toyota Supra coupes
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The Problem

The primary issue is with the backup camera system. The settings can be adjusted in a way that the rearview image is no longer visible. This setting is retained the next time the vehicle is placed in Reverse, which can lead to a higher risk of accidents, especially when backing up. This defect poses a significant safety hazard, as drivers rely on the backup camera to detect obstacles and pedestrians behind the vehicle.

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The Fix

BMW has announced that dealers will update the backup camera software free of charge. This update will ensure that the rearview image remains visible whenever the vehicle is in Reverse, thereby mitigating the risk of accidents. Owners are encouraged to contact their local BMW dealer to schedule the software update.

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What Owners Should Do

BMW will begin notifying owners starting November 19. However, if you believe your vehicle is affected, you don't have to wait for the notification. You can take the following steps:

• Call BMW at 800-525-7417
• Contact Rolls-Royce at 877-877-3735
• Reach out to Toyota at 888-270-9371
• Call the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236
• Visit the NHTSA website to check your vehicle identification number (VIN) and learn more about the recall
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Need to Find a Dealer for Service?

If you need to find a local dealer to schedule the free recall repair, visit MotorVero's Service & Repair section. You can easily locate your nearest dealer and schedule an appointment to ensure your vehicle is safe and up-to-date with the latest software.

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Why This Recall Matters

Backup cameras are a critical safety feature in modern vehicles. They help drivers see what's behind them, reducing the risk of accidents, especially in crowded parking lots or when children or pets are nearby. A malfunctioning backup camera can lead to severe consequences, making this recall a top priority for affected vehicle owners.

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How to Check if Your Vehicle is Affected

To determine if your vehicle is part of this recall, you can:

• Visit the NHTSA website and enter your VIN
• Contact your local BMW, Rolls-Royce, or Toyota dealer
• Call the respective customer service numbers provided above

What to Expect During the Software Update

The software update process is straightforward and typically takes less than an hour. Here’s what you can expect:

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• Schedule an appointment with your local dealer
• Bring your vehicle in for the update
• Dealers will update the backup camera software to ensure the rearview image remains visible
• You will be notified once the update is complete

Additional Safety Tips

While the software update is being rolled out, here are some additional safety tips to keep in mind:

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• Always check your surroundings before reversing
• Use your mirrors in conjunction with the backup camera
• Be extra cautious in crowded areas
• If you notice any issues with your backup camera, avoid using it until the software is updated

Conclusion

The BMW backup camera recall is a significant safety issue that affects a wide range of vehicles. If you own one of the affected models, it's crucial to take immediate action to ensure your vehicle is safe. Contact your local dealer or visit MotorVero's Service & Repair section to schedule your free software update today. Stay informed and stay safe on the road.

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