Home > News & Blogs > Recall Alert: 1.2 Million Nissan and Infiniti Vehicles from 2018-2019, Including Cars, Trucks, SUVs, and Vans

Recall Alert: 1.2 Million Nissan and Infiniti Vehicles from 2018-2019, Including Cars, Trucks, SUVs, and Vans

Nissan and Infiniti Backup Camera Recall: What You Need to Know | MotorVero

Nissan and Infiniti Backup Camera Recall: What You Need to Know

Nissan recall, Infiniti recall

Overview of the Recall

Nissan and Infiniti have issued a recall affecting approximately 1.2 million vehicles due to a critical issue with the backup camera system. This recall spans multiple models and model years, including popular sedans, SUVs, pickup trucks, and work vans. The problem lies in the backup camera and display settings, which can be adjusted in a way that the rearview image becomes invisible. This setting is retained the next time the vehicle is placed in Reverse, significantly increasing the risk of a crash.

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Vehicles Affected

The recall impacts a wide range of vehicles, including:

  • Nissan Models: Altima, Maxima, Sentra, Versa, Frontier, Titan, Kicks, Versa Note, Leaf, Murano, Pathfinder, Rogue, Rogue Sport, NV, NV200, and GT-R.
  • Infiniti Models: Q50, Q60, QX30, QX50, QX60, QX80, Q70, and Q70L.

These vehicles were manufactured between 2018 and 2019, and the recall also includes certain taxi vans.

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The Problem

The primary issue is with the backup camera system. The settings can be adjusted in such a way that the rearview image is no longer visible when the vehicle is in Reverse. This setting is retained, meaning the image will remain invisible in subsequent uses of the reverse gear. This defect poses a significant safety risk, as drivers rely on the backup camera to avoid obstacles and prevent accidents when reversing.

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The Fix

Nissan and Infiniti have announced that dealers will update the backup camera settings software free of charge. This software update will ensure that the rearview image remains visible whenever the vehicle is in Reverse, thereby mitigating the risk of a crash.

What Owners Should Do

Owners of the affected vehicles will be notified in phases, starting from October 21. The notification process is expected to be completed by November 11. Owners are encouraged to take the following steps:

  • Contact Nissan or Infiniti: Owners can call Nissan at 800-867-7669 or Infiniti at 800-662-6200 for more information.
  • Check Vehicle Identification Number (VIN): Owners can visit the National Highway Traffic Safety Administration’s (NHTSA) website or call their vehicle-safety hotline at 888-327-4236 to check their VIN and learn more about the recall.
  • Schedule a Free Repair: Owners should schedule a free recall repair at their local dealership. To find a nearby dealer, visit MotorVero Service & Repair.
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Importance of Addressing the Recall

Ignoring a recall can have serious consequences. In this case, the lack of a visible backup camera image can lead to accidents, injuries, or even fatalities. It is crucial for owners to address this issue promptly to ensure their safety and the safety of others on the road.

How to Stay Informed

Staying informed about vehicle recalls is essential for maintaining safety. Owners can sign up for recall alerts through the NHTSA website or regularly check the MotorVero website for updates on recalls and other important automotive news.

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Conclusion

The Nissan and Infiniti backup camera recall is a significant safety issue that affects 1.2 million vehicles. Owners of the affected models should take immediate action to have their backup camera software updated. By doing so, they can ensure their safety and the safety of others on the road. For more information and to schedule a free repair, visit MotorVero.

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Last Updated On Mar, 30-2025

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