Urgent Safety Recall Notice
Last Updated:
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Affected Vehicles
This recall impacts approximately 1,120 model-year 2012 Nissan Versa hatchbacks that were sold or registered in the following regions:
- Connecticut
- Delaware
- District of Columbia
- Iowa
- Illinois
- Indiana
- Kentucky
- Massachusetts
- Maine
- Maryland
- Michigan
- Minnesota
- Missouri
- New Hampshire
- New Jersey
- New York
- Ohio
- Pennsylvania
- Rhode Island
- Vermont
- Virginia
- West Virginia
- Wisconsin
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Why These Specific States?
The recall targets cold-weather states where road salt is frequently used during winter months. Salt accelerates corrosion, creating the specific risk identified in this recall.
The Safety Risk: What You Need to Know
The National Highway Traffic Safety Administration (NHTSA) has identified a critical safety issue affecting these vehicles:
- Problem: Road salt corrosion may cause the front coil springs to fracture
- Potential Consequence: Broken springs could contact and puncture the tire
- Risk: Sudden tire failure significantly increases crash potential
Understanding the Mechanics
Front coil springs are crucial suspension components that:
- Support vehicle weight
- Absorb road impacts
- Maintain proper wheel alignment
When compromised, they can fail catastrophically, especially when combined with the structural weakening caused by salt corrosion.
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Official Recall Solution
Nissan has authorized the following repair procedure at no cost to vehicle owners:
- Repair: Replacement of both front coil springs
- Cost: Fully covered by Nissan
- Time Estimate: Approximately 2-3 hours per vehicle
Why Both Springs?
Even if only one spring shows damage, Nissan recommends replacing both because:
- Both springs experience similar environmental conditions
- Preventive replacement avoids future failures
- Ensures balanced suspension performance
What Owners Should Do Immediately
Follow this step-by-step guide to ensure your safety:
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- Check for Notification: Nissan began mailing notices to affected owners starting November 27
- Verify Your VIN: Visit NHTSA's recall website to confirm if your vehicle is included
- Contact Nissan: Call Nissan's recall hotline at 800-647-7261 for immediate assistance
- NHTSA Resources: Contact the vehicle-safety hotline at 888-327-4236 for additional support
- Schedule Repair: Use MotorVero's dealer locator to find an authorized service center
Frequently Asked Questions
How urgent is this repair?
This is a high-priority safety recall. The risk of spring failure increases with continued exposure to road salt and winter driving conditions.
What if I no longer own the vehicle?
Contact Nissan to update ownership records. This helps ensure future recall notices reach the current owner.
Understanding Recall Timeframes
Important dates to remember:
- Recall Announcement: October 2012 (initial notice)
- Repair Availability: November 2012 onward
- Current Status: Ongoing (no expiration date for safety recalls)
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Why Recalls Remain Active Indefinitely
Federal law requires manufacturers to:
- Honor safety recalls regardless of vehicle age
- Provide repairs at no cost to any current owner
- Maintain replacement parts availability for the recall duration
Additional Safety Recommendations
While awaiting repair, consider these precautions:
- Visual Inspection: Look for rust or damage around the front wheel wells
- Listen for Noises: Metallic clunking sounds may indicate spring damage
- Tire Pressure: Maintain proper inflation to reduce stress on suspension
- Reduce Load: Avoid carrying heavy cargo until repairs are complete
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How to Check for Other Nissan Versa Recalls
Your 2012 Versa may be affected by other safety campaigns. Follow these steps:
- Locate your 17-digit VIN (typically on the dashboard or driver's side door jamb)
- Visit Nissan's official recall page
- Enter your VIN for a complete recall history
- Use MotorVero's recall checker for independent verification
Your Rights as a Vehicle Owner
Federal law protects you regarding safety recalls:
- Free Repairs: Manufacturers must cover all costs for safety recall fixes
- No Time Limit: Recalls don't expire, even if the vehicle is out of warranty
- Rental Coverage: Some cases may qualify for loaner vehicles during repairs
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What If a Dealer Charges for Recall Work?
This violates federal law. Immediately contact:
- Nissan Consumer Affairs: 800-647-7261
- NHTSA Hotline: 888-327-4236
- Your state attorney general's office
Preventive Maintenance for Northern Climate Vehicles
Beyond this recall, protect your vehicle from salt damage with these tips:
- Regular Washes: Frequent undercarriage cleaning removes salt buildup
- Rust Protection: Consider professional rustproofing treatments
- Winter Prep: Complete suspension inspections before each winter
- Parking: When possible, avoid street parking during snow events
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Need Immediate Assistance?
For urgent questions or to schedule your recall repair:
For comprehensive vehicle history reports and additional recall information, visit MotorVero's recall center.
