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2018–2019 Toyota Prius c Recall Notice: What Owners Need to Know

Toyota Prius c Recall: What Owners Need to Know | MotorVero

Toyota Prius c 2018-2019 Recall: Critical DC-DC Converter Issue Explained

Toyota Prius c recal

If you own a Toyota Prius c hybrid from model years 2018 or 2019, you may be affected by a safety recall related to the vehicle's DC-DC converter. This guide details the problem, risks, and what steps to take next.

Overview of the Recall

Approximately 460 Toyota Prius c hybrids manufactured for the 2018 and 2019 model years are being recalled due to a malfunction in the DC-DC converter system. This vital component is responsible for converting high-voltage current from the hybrid battery to the lower-voltage systems that power your vehicle’s electronics and recharge the auxiliary battery

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Understanding the DC-DC Converter Failure

The DC-DC converter in affected vehicles may unexpectedly fail, disrupting the flow of electrical power. As a result, the auxiliary battery may stop receiving power, leading to a sudden loss of drive power. In motion, this malfunction could significantly raise the risk of accidents by stalling the vehicle or reducing its operability.

Safety Warning: A failed converter could increase crash risks, especially if it occurs at high speeds or in high-traffic conditions.

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Manufacturer’s Response

In response to the defect, Toyota has announced a corrective measure. Affected vehicles will have their DC-DC converter replaced entirely at no cost to the owner. Authorized Toyota dealerships across the country are equipped to handle the replacement service efficiently.

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What Should Prius c Owners Do?

  • Use the  to verify your vehicle’s status.
  • Contact Toyota Customer Support at 888-270-9371 for more information.
  • Visit the  to search your Vehicle Identification Number (VIN) and schedule your repair appointment
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Common Symptoms of a Failing Converter

Here are some potential signs that your Prius c may be experiencing converter issues:

  • Warning lights on the dashboard
  • Loss of electric power while driving
  • Vehicle stalling unexpectedly
  • Battery warning or charging issues
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How to Schedule a Recall Service

You can schedule a free recall service at your nearest authorized dealership via MotorVero’s Service & Repair directory. Use the platform to find certified service centers and book your visit online, ensuring your vehicle receives prompt and reliable care.

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Is It Safe to Drive My Prius c?

Driving with a suspected converter failure is not recommended. Although your car may appear to function normally for a time, the issue can develop without warning. If you notice any unusual behavior or warning indicators, cease driving immediately and contact a dealership.

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Why This Recall Matters

Hybrid vehicles like the Toyota Prius c rely on complex electronic systems. Ensuring the integrity of components such as the DC-DC converter is crucial for both safety and performance. Ignoring such issues could compromise vehicle reliability and put occupants at risk.

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Tips for Staying Updated on Recalls

To keep your vehicle safe and roadworthy, stay informed about potential recalls:

  • Subscribe to recall alerts on 
  • Regularly check your VIN through official government and MotorVero recall tools
  • Keep your contact information updated with the vehicle manufacturer
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How MotorVero Supports Vehicle Owners

MotorVero empowers car owners with tools to manage vehicle health. Whether it’s recalls, maintenance, or diagnostics, MotorVero provides real-time data, certified repair partners, and personalized updates so you’re never in the dark about your car’s status.

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Last Updated On May, 31-2025

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