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2014 Jeep Cherokee Recall Notice: What Owners Need to Know
Important Jeep Cherokee Recall Notice: 2014 Model 3.2-Liter Engine
Overview of the Jeep Cherokee Recall
MotorVero is committed to keeping vehicle owners informed about important safety updates and recalls. If you own a 2014 Jeep Cherokee SUV equipped with a 3.2-liter engine, it’s crucial to be aware of a recall affecting approximately 81,000 vehicles. The issue involves the transmission system and could pose significant safety risks.
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The Issue: Transmission Software Glitch
The recall stems from a software glitch in the transmission of certain 2014 Jeep Cherokee SUVs. If the clutch becomes stuck in the transmission, the software may unexpectedly shift the transmission to Neutral. This could result in a sudden loss of power to the wheels, leading to a dangerous situation where the vehicle could unexpectedly stall or be unable to move. In worst-case scenarios, this malfunction could increase the risk of a crash, especially in heavy traffic or on highways.
MotorVero strongly advises all affected vehicle owners to address this recall promptly to avoid potential safety hazards. The fix involves an update to the vehicle's transmission software, which will be performed free of charge by authorized dealerships.
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What Owners Need to Know
If you own a 2014 Jeep Cherokee with a 3.2-liter engine, the manufacturer, Fiat Chrysler Automobiles (FCA), will begin notifying owners about the recall in early August. The notification will provide specific details on how to schedule the software update at an authorized dealership.
Owners of affected vehicles are urged to take immediate action and check whether their vehicle is part of this recall. The easiest way to verify this is by checking the Vehicle Identification Number (VIN) using the following methods:
- Visit the official National Highway Traffic Safety Administration (NHTSA) recall website to check your VIN.
- Call the Jeep customer service hotline at 800-853-1403 to inquire about the recall status of your vehicle.
- Visit an authorized Jeep dealership and inquire directly about the recall and its status.
How the Recall Affects Your Vehicle
When the transmission’s clutch becomes stuck, it can trigger an automatic shift to Neutral. This means that your Jeep Cherokee may no longer respond to accelerator inputs, causing a loss of power to the wheels. The abrupt loss of drive can create a dangerous situation where the driver might not be able to accelerate or maintain control of the vehicle. The issue is especially concerning for drivers on highways or in traffic, where sudden vehicle stall can lead to accidents.
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Why is This Problem Occurring?
The root cause of the issue is a flaw in the transmission control software. This software controls how the vehicle’s transmission responds to various inputs, including the clutch and gear shifting commands. When the software malfunctions, it causes improper shifting, resulting in the car unexpectedly moving to Neutral without driver input.
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The Fix: Free Transmission Software Update
Fiat Chrysler Automobiles (FCA) has developed a solution to address the issue. A software update will be provided to all affected Jeep Cherokee owners at no cost. The update is designed to fix the glitch in the transmission system, ensuring that the vehicle no longer shifts unexpectedly to Neutral.
Once the update is installed by an authorized dealer, the transmission system will function correctly, and the risk of losing drive will be eliminated. This fix is simple and takes only a short time to complete, but it’s essential for ensuring your vehicle’s safety and preventing potential accidents.
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What You Need to Do
If you have received a recall notice or believe your vehicle is part of this recall, here are the steps you need to follow:
- Contact your local Jeep dealership and schedule an appointment to have the software update installed.
- Ensure you check your Vehicle Identification Number (VIN) to confirm whether your vehicle is affected by the recall.
- For further assistance or more information, call Jeep customer service or visit the NHTSA website.
The software update process will be free of charge, and the update should take a short time to complete. MotorVero recommends scheduling this service as soon as possible to ensure your vehicle is up to date and safe to drive.
Additional Safety Considerations
While this recall is specifically related to the transmission software, it’s important to consider other safety-related maintenance tasks. Regular maintenance checks can help avoid issues like engine malfunctions, brake failures, and other system glitches that might impact vehicle performance. Always follow the manufacturer’s recommended maintenance schedule, which includes checking the transmission, brake system, and electrical components.
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Other Recalls to Be Aware Of
Vehicle recalls are common, and it’s vital to stay informed about potential safety hazards. If your Jeep Cherokee is affected by other recalls not related to this issue, it’s essential to act promptly. To check if your vehicle has any outstanding recalls, visit the NHTSA website and enter your VIN. This will provide you with the most current information on safety issues affecting your vehicle.
Finding Your Local Jeep Dealer
To have your transmission software updated, you’ll need to visit an authorized Jeep dealership. If you’re not sure where the nearest dealership is, you can use the following resources to locate one:
- Visit MotorVero's service page to find a local Jeep dealer near you.
- Call Jeep customer service at 800-853-1403 for assistance in locating a dealer.
- Use online maps or dealership websites to schedule a repair appointment for your vehicle.
Conclusion: Prioritize Vehicle Safety
Vehicle recalls are critical for ensuring the safety of all drivers. If your 2014 Jeep Cherokee with a 3.2-liter engine is part of this recall, we encourage you to act quickly and schedule a free transmission software update. By taking the necessary steps, you’ll ensure your vehicle remains safe, reliable, and ready for the road.
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Last Updated On May, 31-2025