2014 Dodge Ram, 2014 Jeep Grand Cherokee Diesel Engine Issue

Understanding the Engine Shudder Problem

Many owners of 2014 Ram 1500 and Jeep Grand Cherokee models equipped with the 3.0-liter turbo-diesel V-6 engine (commonly known as the EcoDiesel) have reported concerning drivability issues. The most common symptoms include:

Distinct shuddering sensation during acceleration
Vibration similar to driving over rumble strips on smooth pavement
Reduced engine performance and responsiveness
Occasional check engine light illumination
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Technical Service Bulletin (TSB) 09-006-15A

FCA (Fiat Chrysler Automobiles) identified the root cause as a design flaw in the exhaust valves that promotes excessive carbon buildup on the valve stems. This carbon accumulation interferes with proper valve operation, leading to the characteristic shuddering symptoms.

Affected Vehicle Models

The following vehicles equipped with the 3.0L EcoDiesel engine are subject to this service bulletin:

2014 Ram 1500 (Select configurations)
2014 Jeep Grand Cherokee (Diesel models only)

Note that gasoline-powered variants of these vehicles are not affected by this specific issue.

Manufacturer's Recommended Solution

To permanently resolve the engine shudder problem, FCA authorized dealers will perform the following repairs:

Complete replacement of both cylinder heads with updated components
Thorough cleaning of related engine components
Updated valve stem seals to prevent future carbon buildup
Comprehensive system diagnostics to verify proper operation

The new cylinder heads feature redesigned exhaust valves that significantly reduce carbon accumulation, addressing the root cause of the problem.

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Warranty Coverage Information

This repair is being offered free of charge to affected owners under the following warranty provisions:

New Vehicle Limited Warranty (For vehicles still within basic coverage period)
Powertrain Warranty (5 years/100,000 miles for diesel models)
Extended Warranty (If purchased and still active)

What This Means for Owners

Even if your vehicle is out of the standard warranty period, you may still qualify for coverage if it falls within the diesel powertrain warranty timeframe. There is no charge for diagnosis or repair when performed at an authorized dealership.

Steps to Take if You Experience This Issue

Verify your vehicle is affected - Contact your local dealership with your VIN (Vehicle Identification Number)
Schedule service - Request an appointment specifically referencing TSB 09-006-15A
Prepare for service - The repair typically requires 1-2 days depending on dealer workload
Follow up - Test drive your vehicle thoroughly after repair to confirm resolution

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For immediate assistance, you may contact:

Ram Customer Service: 800-423-6343
Jeep Customer Care: 877-426-5337
NHTSA Vehicle Safety Hotline: 888-327-4236

Finding Qualified Service Centers

For optimal results, always have this repair performed at an authorized dealership with certified diesel technicians. Use MotorVero's Service Center Locator to find qualified repair facilities in your area.

                Why Choose Authorized Dealerships?
                Factory-trained technicians with specific EcoDiesel expertise
Access to genuine OEM replacement parts
Full warranty coverage for all repairs
Proper diagnostic equipment for thorough evaluation

            

Additional Considerations for Diesel Owners

While the cylinder head replacement addresses the immediate concern, diesel engine maintenance requires special attention:

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Preventative Maintenance Tips

Use only approved diesel fuel additives to help reduce carbon buildup
Follow the severe service maintenance schedule if you frequently make short trips
Consider periodic intake system cleaning for high-mileage vehicles
Monitor engine performance and address any changes promptly

Long-Term Reliability

Owners who have had this repair completed report significant improvements in drivability and engine smoothness. The updated components have shown excellent long-term durability in post-repair evaluations.

Understanding Service Bulletins vs Recalls

It's important to distinguish between technical service bulletins (TSBs) and safety recalls:

Service Bulletins (TSBs)	Safety Recalls
Address non-safety related issues	Correct safety-critical defects
Repairs typically covered under warranty	Always free of charge regardless of warranty status
May require customer to report symptoms	Automatically applies to all affected vehicles

While this particular issue is addressed through a TSB, owners should still take it seriously as it can lead to reduced engine performance and potential long-term damage if left unaddressed.

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Frequently Asked Questions

How long does the repair take?

Most dealerships complete the cylinder head replacement in 1-2 business days, depending on parts availability and service department workload.

Will the repair affect my vehicle's resale value?

Properly documented repairs typically maintain or improve resale value by demonstrating the issue has been professionally addressed with factory-approved solutions.

Can I continue driving with the shudder symptoms?

While not an immediate safety concern, prolonged operation with these symptoms may lead to additional engine damage. Schedule service as soon as possible.

Is there a time limit for getting this repair done?

The repair is covered as long as your vehicle is within the applicable warranty period. There is no expiration date for the TSB itself.

Checking for Other Service Bulletins

Automakers issue dozens of service bulletins monthly. To check if your vehicle has other outstanding bulletins:

Visit the official Ram or Jeep owner portals
Contact your dealership with your VIN for a complete vehicle history report
Check the NHTSA website for any safety-related recalls
Consult MotorVero's comprehensive vehicle maintenance database

Regular maintenance and prompt attention to service bulletins help ensure optimal vehicle performance and longevity.

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