Honda CR-V Service Bulletin: Addressing Vibration Issues in 2012-2014 AWD Models

If you own a 2012-2014 Honda CR-V with all-wheel drive, your vehicle may be affected by an important service bulletin addressing vibration concerns at highway speeds. This technical service bulletin (TSB No. 15-076) specifically targets the drivetrain components in certain CR-V models, offering a free repair solution through authorized Honda dealerships.

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Affected Honda CR-V Models

The vibration issue impacts specific model years of the popular Honda CR-V SUV:

• 2012 Honda CR-V (AWD models only)
• 2013 Honda CR-V (AWD models only)
• 2014 Honda CR-V (AWD models only)

Front-wheel drive versions of these model years are not affected by this particular service bulletin.

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Understanding the Vibration Problem

The service bulletin identifies a specific engineering issue that can cause noticeable vibrations when driving at highway speeds (typically between 55-75 mph). The root cause involves two key components:

This combination can create an uncomfortable driving experience and, if left unaddressed, could potentially lead to premature wear of related components.

Honda's Official Repair Solution

Honda has authorized dealerships to perform the following corrective actions for affected vehicles:

Replacement Parts Included in the Repair

• New rear differential mounts (updated design)
• Revised driveshaft assembly
• All necessary hardware and mounting components

The complete repair typically takes 2-3 hours at an authorized Honda service center and effectively resolves the vibration issue in nearly all cases.

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Warranty Coverage Information

This repair is being offered free of charge to affected vehicle owners under one of the following warranty provisions:

• New Vehicle Limited Warranty: For vehicles still within the 3-year/36,000-mile period
• Powertrain Warranty: Covering vehicles within the 5-year/60,000-mile period
• Extended Warranty: For vehicles with active HondaCare or third-party extended coverage

Even if your warranty has expired, Honda may still cover this repair at no cost due to the technical nature of the bulletin. Always check with your dealer for the latest coverage information.

What CR-V Owners Should Do Next

If you suspect your Honda CR-V may be affected by this service bulletin, follow these steps:

Step-by-Step Action Plan

1. Locate your Vehicle Identification Number (VIN) - typically found on your registration, insurance card, or driver's side dashboard
2. Contact your preferred Honda dealership's service department
3. Reference TSB No. 15-076 when speaking with the service advisor
4. Schedule an appointment for diagnosis and repair if your vehicle is affected

Finding a Qualified Honda Service Center

For the best results, have your CR-V serviced at an authorized Honda dealership. These facilities:

• Have direct access to Honda technical bulletins and updates
• Use genuine Honda replacement parts
• Employ factory-trained technicians familiar with CR-V-specific issues
• Can properly document the repair in Honda's national database

Use MotorVero's dealer locator to find certified Honda service centers in your area.

Understanding Service Bulletins vs. Recalls

It's important to distinguish between service bulletins and safety recalls:

While this vibration issue is classified as a service bulletin, Honda may upgrade it to a recall if further safety concerns emerge.

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Additional Resources for Honda Owners

Stay informed about your vehicle's service needs with these resources:

Recommended Checking Tools

• Honda Owner Link portal (official Honda owner's website)
• NHTSA Vehicle Recall Database
• MotorVero's Honda maintenance guides

Regularly checking for service bulletins can help you maintain your CR-V in peak condition and potentially prevent more serious issues from developing.

Long-Term Maintenance Considerations

After having this service bulletin addressed, consider these additional maintenance tips for your CR-V:

Post-Repair Recommendations

• Monitor for any residual vibration during your next highway drive
• Follow Honda's recommended service intervals for drivetrain components
• Have wheel balance and alignment checked if vibrations persist
• Consider a follow-up inspection after 1,000 miles to verify repair effectiveness
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Why Choose MotorVero for Your Automotive Information

MotorVero provides comprehensive, up-to-date vehicle information you can trust:

• Unbiased reporting on service bulletins and recalls
• Direct access to manufacturer technical information
• Tools to help you find qualified service providers
• Expert advice on maintaining your vehicle's performance

Bookmark our Honda CR-V maintenance page for future updates on service bulletins and common issues.

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