Ford Explorer Recall: Rear Suspension Safety Risks

Overview of the Ford Explorer Recall

Ford Motor Company has issued a critical safety recall affecting approximately 1.2 million model-year 2011–2017 Ford Explorer SUVs. The issue involves a defective rear suspension component that may fracture during normal driving conditions, particularly when subjected to frequent jounce and rebound motion. This fault significantly compromises vehicle steering control, increasing the likelihood of a crash.

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What Is the Problem With the Ford Explorer Suspension?

The root of the issue lies in the vehicle's rear suspension toe links. These components can fracture due to sustained vertical movement in the suspension system, commonly experienced during routine driving over uneven roads. A broken toe link affects wheel alignment and may severely reduce steering responsiveness and handling stability.

One incident has been reported in which a Ford Explorer struck a curb following the failure of the suspension toe link. Fortunately, no injuries have been confirmed at this time. Nonetheless, the nature of the defect presents a serious safety hazard to both vehicle occupants and other road users.

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Vehicles Impacted by the Recall

• Model Years Affected: 2011 through 2017
• Vehicle Type: Ford Explorer SUVs
• Estimated Affected Units: 1.2 million vehicles

This recall spans multiple production years, indicating a persistent design flaw in the original component materials or suspension geometry that only becomes evident after prolonged use.

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Potential Risks and Driving Hazards

The most significant concern is the potential for loss of steering control, especially during high-speed driving or emergency maneuvers. This failure may occur without warning and could lead to:

• Inability to steer effectively
• Increased braking distance
• Vehicle drifting or pulling to one side
• Higher risk of rollover accidents

Owners experiencing difficulty maintaining lane position, or unusual noise and vibration from the rear suspension, should avoid driving and contact their dealer immediately.

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The Official Repair Plan by Ford

Ford dealerships are authorized to replace both left and right rear suspension toe links with upgraded forged components. In addition, technicians will realign the rear suspension to ensure safe and proper vehicle geometry. This service will be provided free of charge to affected vehicle owners.

This solution is expected to eliminate the vulnerability caused by the original parts and restore full steering integrity to the vehicle.

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What Should Ford Explorer Owners Do Now?

Although Ford has not announced a formal notification schedule, owners are encouraged to take proactive steps to determine whether their SUV is affected. Here's what you can do:

• Visit the NHTSA recall page and enter your Vehicle Identification Number (VIN).
• Contact Ford customer support directly at 866-436-7332.
• Schedule a recall repair through your local dealership.

You can also search your VIN and schedule services via MotorVero's Service & Repair Center, which connects you with certified dealers and service technicians.

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How to Check If Your Vehicle Is Under Recall

To find out if your Ford Explorer is affected, locate your VIN, which is typically found on the dashboard (driver’s side), your registration, or insurance card. Enter it at the NHTSA Recall Lookup Tool or through MotorVero for real-time results.

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Customer Safety First: Why This Recall Matters

Vehicle safety recalls like this are critical because they directly affect passenger well-being. Even though only one incident has been officially reported, the design flaw impacts vehicle handling in a way that could easily lead to catastrophic crashes under the wrong circumstances.

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How This Recall Impacts Resale and Insurance

Failing to address safety recalls can affect a vehicle’s resale value and insurance coverage. Potential buyers may be hesitant to purchase a recalled vehicle, and insurance companies may flag vehicles with unresolved safety issues as higher risk. Ensuring timely repair helps preserve vehicle value and lowers potential insurance liabilities.

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Common Questions About the Ford Explorer Suspension Recall

• Is the recall repair really free? Yes, Ford covers the full cost of parts and labor.
• How long does the repair take? Most repairs can be completed within a day, depending on dealership availability.
• Can I drive my vehicle until it’s repaired? If you notice any signs of suspension failure, avoid driving and contact your dealer immediately.
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