The Critical Safety Issue Explained
A recently identified design flaw in these Dodge Journey models involves the airbag wiring harness within the steering wheel assembly. Over time, normal vehicle operation can cause the wiring to:
- Experience excessive chafing against internal components
- Develop compromised insulation
- Potentially short circuit unexpectedly
This electrical malfunction may trigger unintended deployment of the driver's frontal airbag while the vehicle is in motion, creating sudden:
- Driver distraction from the abrupt deployment
- Potential loss of vehicle control
- Risk of secondary collisions
- Possible injury from airbag deployment forces
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Manufacturer-Approved Resolution
Fiat Chrysler Automobiles (FCA), Dodge's parent company, has authorized a comprehensive repair protocol at all certified dealerships:
- Complete inspection of the steering wheel airbag wiring harness
- Replacement of any damaged wiring components
- Installation of a protective cover to prevent future chafing
All repairs will be performed at no cost to vehicle owners, regardless of warranty status.
Owner Action Required
If you own or operate a 2011-2015 Dodge Journey, follow these critical steps:
Immediate Actions:
- Check for recall notifications from FCA (mailed to registered owners)
- Verify your VIN through official channels
- Schedule prompt service with an authorized Dodge dealer
Contact Information:
- FCA Recall Center: 800-853-1403
- NHTSA Vehicle Safety Hotline: 888-327-4236
- Official Recall Database: www.safercar.gov
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Understanding Your Risk Factors
Our automotive safety experts at MotorVero have analyzed the recall data to identify key risk indicators:
| Risk Factor | Impact Level |
|---|---|
| Vehicle age (older models) | High |
| Frequent steering adjustments | Medium-High |
| Hot climate operation | Medium |
| High mileage vehicles | Medium |
Comprehensive Recall Timeline
This safety issue follows a pattern seen in other FCA vehicles:
- Initial reports: First documented cases of unexpected airbag deployments
- Engineering analysis: FCA technical teams identified wiring chafing as root cause
- NHTSA collaboration: Federal regulators worked with FCA on recall scope
- Recall announcement: Official notice issued to affected vehicle owners
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Why This Recall Matters
Unlike many recalls that address potential failures, this issue involves:
- Active safety system malfunction: Airbags deploying without collision
- Direct driving impact: Sudden deployment while vehicle is in motion
- Secondary risks: Potential for subsequent accidents after initial deployment
Extended Safety Considerations
While awaiting repair, MotorVero recommends:
- Minimize unnecessary steering wheel adjustments
- Be alert for any airbag warning lights
- Report any unusual electrical behavior immediately
- Consider temporary alternative transportation if concerned
Finding Authorized Repair Services
Locate certified Dodge service centers through MotorVero's dealer network:
Find a Recall Repair Center Near YouRelated Recalls and Safety Notices
Owners of affected Dodge Journey models should also be aware of:
- Previous electrical system service bulletins
- Steering column component updates
- Supplemental restraint system checks
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Used Vehicle Purchasing Considerations
If considering a used 2011-2015 Dodge Journey:
- Always verify recall completion status
- Request complete service history documentation
- Have an independent mechanic inspect wiring
- Check for any aftermarket steering wheel modifications
Legal Rights and Consumer Protection
Vehicle owners should understand:
- Recall repairs cannot be denied due to warranty status
- Rental car coverage may be available in some cases
- State lemon laws may apply for unresolved safety issues
- Document all repair attempts for future reference
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Frequently Asked Questions
How long will the repair take?
Most repairs are completed within 2-3 hours, but parts availability may affect scheduling.
Can I disable the airbag instead of repairing it?
No - tampering with safety systems violates federal regulations and creates additional risks.
What if my airbag already deployed unexpectedly?
Immediately contact FCA and file a report with NHTSA - you may have additional compensation rights.
Additional Resources
- NHTSA Recall Database
- FCA Recall Information Center
- MotorVero Safety Recall Guide
- Consumer Automotive Safety Alliance
