Safety Notice: Certain BMW 7 Series vehicles manufactured between 2009-2014 may have defective trunk deck springs that fail to keep the trunk open, creating potential safety hazards.
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BMW has issued an important service bulletin addressing a critical safety concern affecting multiple 7 Series models across six model years. This comprehensive guide provides affected owners with all necessary information about the trunk spring defect, repair process, and warranty coverage.
Understanding the Trunk Spring Defect
The identified issue involves trunk deck springs that may detach or lose tension, preventing proper trunk operation. This malfunction presents several risks:
- Safety hazard: An unsupported trunk lid may unexpectedly close on users
- Cargo access difficulty: Compromised functionality when loading/unloading items
- Potential property damage: Unsecured trunk lids may contact surrounding objects
BMW engineers determined the problem stems from spring material fatigue and mounting point stress concentrations in certain production batches.
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Affected BMW 7 Series Models
The service bulletin encompasses these specific vehicles:
- 2009-2014 BMW 7 Series (standard wheelbase)
- 2009-2014 BMW 7 Series LWB (long wheelbase)
- 2009-2014 BMW Hybrid 7 models
Note that not all vehicles within these model years contain defective components - only specific production batches are affected.
Official Repair Procedure
BMW has authorized the following corrective actions at no cost to owners:
- Dealer inspection of trunk spring assembly
- Replacement of both deck lid springs if fault is confirmed
- Functional testing of repaired mechanism
The repair typically requires 1-1.5 hours at an authorized service center.
Warranty Coverage Details
BMW will perform this repair free of charge under these warranty provisions:
- New vehicle warranty: 4 years/50,000 miles (whichever comes first)
- Extended warranty: For certified pre-owned or extended coverage plans
- Goodwill repairs: BMW may cover older vehicles case-by-case
No deductible applies to this specific repair when performed at BMW dealerships.
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Owner Action Required
If you own an affected model, follow these steps:
Immediate Recommendations:
- Check your vehicle identification number (VIN) at MotorVero's BMW recall checker
- Contact your preferred BMW dealer to schedule inspection
- Reference Service Bulletin Number: TSB 513015
For additional assistance, call BMW Customer Relations at 800-831-1117 or NHTSA's Vehicle Safety Hotline at 888-327-4236.
Find Your Nearest BMW Service CenterFrequently Asked Questions
How do I know if my BMW has this trunk spring issue?
Look for these warning signs: trunk lid won't stay open without support, unusual noises when opening/closing, visible spring detachment, or uneven trunk movement.
Is it safe to drive with a faulty trunk spring?
While the vehicle remains drivable, BMW recommends minimizing trunk use until repaired to prevent potential injury or damage from unexpected trunk closure.
What if my BMW is out of warranty?
BMW typically covers safety-related recalls regardless of warranty status. Contact your dealer for confirmation regarding your specific vehicle.
Additional Safety Resources
BMW owners should regularly check for service bulletins and recalls:
Stay informed about your vehicle's safety status by registering your BMW with the manufacturer's notification system.
